The 94% Rule – The Single Most Powerful Principle Every Leader & Manager Must Know The 94% Rule is an absolute game-changer for leaders and managers—at least those who want to be maximally effective. Coined by W. Edwards Deming, the greatest quality and systems guru ever, the Rule states: 94% of the results we experience …
Thanksgiving – And So Much More We tend to think of Thanksgiving as turkey with all the fixings. Certainly family coming together in some way is usually part of the thought process. But I think we miss an opportunity to nurture ourselves in this special time when we limit our thanks to food and even …
Having spent eight years with don Miguel Ruiz, author of the iconic The Four Agreements, I have taught The Four Agreements in companies for more than 25 years. For those of you new to Miguel’s Four Agreements (see: www.miguelruiz.com), they are: Be Impeccable With Your Word Don’t Take Anything Personally Don’t Make Assumptions Always Do …
The Four Agreements at Work – Why It’s Not Enough Read More »
The New Agreements in Healthcare – Bottom/Up, Systems-Based, Front Line Driven Transformation in Healthcare
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